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| Notice of Policy Updates | | Hello Vincent Kong, | | Because you're a valued PayPal customer, we want to let you know about changes we're making to the PayPal Canada User Agreement and Privacy Policy. We are also making revisions to other related agreements, including the PayPal Website Payments Pro and Virtual Terminal Agreement and Payflow Gateway Services Agreement. These changes will go into effect on August 9, 2018. If you're interested in more detail, please visit our Policy Updates Page. | | What you'll see in the updated User Agreement | | A. If you want to get a better understanding of what's different in the User Agreement, here are the highlights: | - We are unveiling an entirely redesigned User Agreement for our Canadian customers. We've worked to make this new User Agreement a more user-friendly experience with content that makes it easier for you to understand your rights and obligations when it comes to using PayPal's products and services. Here's what we've done:
- We've redesigned the User Agreement to simplify its format, with new colour-coded headings so you can more easily find the information most relevant to your account.
- We've revised and reorganized the content of the User Agreement to be easier to follow and to include information where you'd intuitively look for it. Except as described in B. below, we are not changing the meaning of what we say, only how we say and show it. The changes fall broadly into three categories:
- We added additional detail on a number of topics including: opening and closing an account, withdrawing money, and managing money in multiple currencies
- We reworded content in a more understandable and customer-friendly way
- We removed some content that isn't essential and relocated other content to separate pages on our site.
| | B. In addition to redesigning the User Agreement, we are making some other changes. Here are the highlights: | - We're correcting our charity rate for donations made from outside of the US and Canada.
- We are aligning our signature confirmation requirements for buyers and sellers.
- We're clarifying our intentions with respect to customer balances we hold in trust.
- We're updating the requirements for coverage of Unauthorized Transactions under our Seller Protection program to require that the payment must have been made in connection with a transaction where the buyer logged in to their PayPal account to complete the transaction in order for sellers to be covered under the program.
- We're updating the list of items not eligible for our Purchase Protection Program to include payments to any bill payment service.
- We're updating the eligibility requirements for the Purchase Protection program.
- We're clarifying that certain checkout transactions will require a backup funding source.
- We're clarifying how we calculate transaction exchange rates where we perform a currency conversion.
- We're adding terms providing that a hold may be placed on a payment sent to you at the instruction of the marketplace, if you sell on a marketplace and accept payment through your PayPal account.
- We're clarifying that sellers have certain obligations under applicable law around how they collect, store, and protect user data of customers in Europe.
| What you'll see in our new Privacy Policy
| At PayPal, it is important to us that you understand our privacy practices and your privacy choices. That's why we are updating and streamlining this information in the PayPal Privacy Policy, which includes a Consumer Privacy Notice, to clarify the information we collect, how we protect it, use it and the choices and controls you have across various PayPal services. The updated Privacy Policy will replace the existing Privacy Policy for PayPal Services.
We will continue to keep your information secure, and we will never share, sell or rent your personal data with third parties for the third parties' own purposes without your consent. A few notable updates include: | - Expanded Scope: We've combined our privacy practices for PayPal and Xoom services, websites and applications into one Privacy Policy.
- More Detailed Explanations: We've included more details about important features of our services and when you connect your PayPal account to third-party websites and platforms.
- Customized Experiences: We clarified how we may provide you with customized experiences on PayPal properties. We also explain how you can choose to limit the use of your information.
| Our updated Privacy Policy will be effective on August 9, 2018. We encourage you to review the new Privacy Policy in advance here.
Thank you for being a PayPal customer.
Sincerely,
PayPal | |
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